Paws for Support Colour Logo
Obedient service dog using public transportation
Blog
/ How to Get a Service Dog Certified in Australia

How to Get a Service Dog Certified in Australia

Paws For Support

Getting a service dog certified in Australia may feel complex. This guide breaks it down simply. You’ll learn what qualifies, what’s required, and how to get started.

What Is an Assistance Dog in Australia?

A service dog is more than a pet. An assistance dog is specially trained to help someone with disability. These dogs perform tasks that alleviate the effect of a disability. This includes helping people with physical, psychiatric, sensory, or neurological conditions.

Dogs that meet the legal definition of an assistance animal are allowed in public places. Their behaviour and hygiene must meet public access standards. These animals are not emotional support pets.  They are trained to help people with disabilities in specific ways.

Legal Definition and Public Access Rights

In Australia, an assistance animal is defined under the Disability Discrimination Act 1992. This law protects the rights of individuals with disabilities. It grants public access rights to their assistance animal. Businesses and services must allow entry to a person and their dog in a public place, including public transport.

To qualify, the dog should be trained by or under the guidance of an animal training organisation. It must demonstrate behaviour appropriate for an animal in a public place. This includes not causing disruption or risk.

Types of Accredited assistance animal

There are different types of assistance dogs. Some are trained to guide people who are blind. Others support people with hearing impairments or PTSD. Some dogs help with mobility, while others alert to medical conditions.

Dogs that pass a public access test are legally protected.  While therapy dogs and emotional support animals bring comfort, they do not have the right of entry like accredited assistance dogs.  

Why Service Dog registration Matter

Service dog certificates show your dog meets the required standard. Certification improves confidence in public spaces. It provides clarity to business owners, staff, and service providers.

It also helps avoid disputes when out in public. Certification typically includes an ID card and proof of training

If you’re the owner of an assistance dog, your responsibilities matter. You must control the dog at all times. It should be clean, well-behaved, and not a health risk. Your animal also needs to pass a testing to prove this.

This helps ensure assistance dogs are trusted and welcomed in public spaces. It supports the rights of all people who rely on assistance dogs.

How to Apply for service dog certificates

1. Determine Eligibility

To become an assistance dog handler, you must have a disability. The disability must impact your daily life. You’ll also need to show that the dog helps alleviate the effect of that disability.

2. Choose Your Certification Path

There are two main options:

  • Apply for a trained dog from an accredited provider (e.g. Dogs Australia, Guide Dogs)
  • Train your own dog (owner-trained path)

We can support both paths at Paws for support.

3. Select a Suitable Dog

Not all dogs are ready to become an assistance animal. A service dog must be calm, attentive, and resilient in busy places. The animal should show strong trainability and consistent focus. Breeds like Labradors and Poodles are often chosen, but mixed breeds can also be suitable. The dog should be capable of meeting the minimum standards of hygiene and behaviour. But what matters most is whether t he dog can be specifically trained to perform tasks that alleviate the effect of a disability in public settings.

4. Training and Complete the Public Access Test

Your dog must be specially trained to assist someone living with disability. It also needs to behave appropriately in public.

This is assessed through a public access test. The test ensures the dog is trained to:

  • Stay calm in crowds
  • Ignore food and distractions
  • Follow commands
  • Avoid aggressive or disruptive behaviour

We offer pre-assessments, guidance, and referrals to a training organisation. This helps ensure your dog passes the test.

5. Australian Service Dog Registration and Accreditation

Once your dog passes the PAT, you may register it as an assistance dog. States like Queensland and Western Australia have their own systems. You’ll usually get an ID card that confirms your dog is accredited.

Registration helps when accessing public spaces. It makes travel on public transport and visits to shops, schools, and clinics easier.

Emotional Support Animals vs. Assistance Dogs

An emotional support dog offers comfort but is not legally protected. These dogs are not trained to assist a person with a specific task. They don’t have public access rights under the Australian Disability Discrimination Act 1992.

However, therapy dog certification may be a good fit. It’s ideal for people who want to acknowledge their dog’s emotional support role. This includes NDIS participants, carers, and families.

types of assistance dogs
types of assistance dogs

Ongoing Support & Reassessment

Owning an assistance dog is a long-term commitment. Dogs must be re-tested regularly to ensure they meet standards. This includes a repeat public access test to maintain accreditation.

We help with ongoing support, training updates, and certification renewal.

Get Started with Paws for Support

We make the certification journey easier. We offer guidance, training referrals, and flexible support. Whether you need full training or just a public access test, we’re here to help.

Let’s work together to make your dog a certified assistance animal.

Need help? Contact us to book a consultation today.

Start Your
Therapy Dog Certification

Hundreds of Australians have joined the paws for support crew – creating real impact in schools, clinics, aged care and beyond. You can too.

Jack russel
Jack russel
harvanese bichon, 4 years old, in front of white background, stu
jack russell terrier, isolated on white background at studio
Categorized in:
Share Article:
    Leave a Reply

    Your email address will not be published. Required fields are marked *

    Sign Up For Updates

    Get 10% off your first purchase when you sign up for our newsletter!
    Paws for Support white Logo
    At Paws for Support, our mission is to provide friendly and comprehensive training and certification for Therapy, Well Being and Companion Dogs

    Contact Us

    For a comprehensive breakdown of the assessments or more details please contact Alan
    Ph 0411 705 686 admin@pawsforsupport.com.au
    Location Cheltenham
    Copyright © 2025 Paws For Support - All Rights Reserved.
    Privacy Policy

    We’re Just Making a Few Improvements

    Thanks for visiting! Our website is currently undergoing some updates to serve you better. You still browse the site or
    Please bare in mind we are still working behind the scenes to make a smoother, faster experience. We’ll be finished shortly, and dont forget you can sign up for updates too. Thanks for your patience!
    Curious if your dog is a good fit?
    Get the Therapy Dog Checklist sent straight to your inbox.

    Enter your email to receive our Therapy Dog Suitability Checklist and see if your dog is ready to make a difference.

    Book your pre-assessment

    Pre-Assessments are held, every Tuesday and Thursday.
    Tuesday, 19th August
    Thursday, 21st August

    Sorry something went wrong...

    Please send us an email or SMS 
    admin@pawsforsupport.com.au 0411 705 686